Apr 29, 2019
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List of multiple questions asked from movers and packers

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Want to relocate your big and heavy machineries? Looking for a reliable and secured means to transport the goods? No problem! Hire packers and movers, they are proficient in every procedure of shipment offering competence assistance to their customers. Before finalizing any company, it is essential to ask the questions mentioned below to bring more clarity related your move.

1. Where I can find the reliable movers to pack and move my industrial items?

You can search online for various packers located near to you. You can get all the details related to a concerned company easily from there.

2. How can I recognize that the opted vendor is authentic?

Once you have made a choice look for the following details-

• Allows access to their certifications and licensing documents

• Facilitates pre move survey

• Posses qualified and efficient personnel

• Provides pre move survey

• Offers customized and secured packing and moving solutions

• Customer centric

• Insurance coverage available

• Answers all the queries patiently

• No hidden costs are charged

3. Can they pack the heavy machineries easily?

Yes, they are proficient in packing and moving all types of articles. They have a team of highly skilled and capable manpower to pack and move every article with extreme care and security.

4. If something breaks, how long they will take to settle the claim?

They promote instant claim settlement policies for its customers.

5. What if shortage of packing material occurs in middle of the packing?

At the time of pre move survey, a surveyor examines all the goods and brings the packing material according to the same. Also, they bring extra resources to avoid such situations.

6. How many days prior the final date for the moved should be informed?

You should plan and inform the exact date at least 10 days before so that the relocating vendors can make the necessary arrangements accordingly.

7. How long it will take to pack and deliver my stuff at the destination?

The time for both the tasks depends upon the size of the consignment and distance between the pickup and drop locations.

8. Can I rely on their transportation vehicles?

Yes, of course they have all the safety amenities available inside their vehicles to keep the articles secured during transit.

9. Is there any option available to track the consignment while it is in transit?

Yes, they have GPS trackers enabled inside every vehicle that is used for shipping goods to another place.

10. How can I track the status then?

Through an online platform you can see the status at any time of the day. The whole process will be explained by the concerned executive.

11. Do they have customer care services available?

Yes, they are customer centric. They have 24*7 customer care assistance available for the sake of customers.

12. Do they help to rearrange the industrial items at the destination?

Yes, they also perform the task of reorganizing the articles at the destination point as per the wish of the customer.

13. What are the modes of payment available?

Movers and packers have all the modes available NEFT, RTGS, credit card, debit card, cash, UPI etc. A person can pay as per his convenience.

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